WC3 applied to customer website led to improved traffic, usability, maintenance costs and more.
In 2014 CBC news broadcast a series of case studies explaining how the disabled have become a driving force in technology and a giant inspiration for innovation, improving goods and services to a broader market audience.
It delivers the best products and services to make education and the workplace accessible to students and employees.
Martin Prosperity Institute study, projecting the Economic Impacts of Improved Accessibility in Ontario (2010) commissioned by the Government of Ontario.
The website of Return on Disability is a complete resource for companies, government and investors to unlock the value in disability for the global economy, the following video from their website certainly makes a case how companies that enhance their customer experience by utilizing insights from the disability market outperform their peers in revenue growth.
IBM commitment to design accessible products and services.
Outlines public and private sector reference and involvement to disability. It makes a case for why designing for accessibility matters, the business case, regulatory barriers and opportunities, and the best American and Canadian companies positioned in the disability space.
A Neilsen study breaking down the different disability segments, what disabled consumers do and do not spend money on, how often and where they shop.
A repository for products that have been designed with Universal Design principles in mind.