Micro Inclusive Design Challenge – DEEP 2018


Our sixth hackathon explored inclusive design from two perspectives. One is to make businesses and services more accessible. The second revolves around the idea of re-designing or re-inventing one of your creations, products or goods.

Team 1: Arc’teryx

Arc’teryx was founded by single-minded climbers in need of better equipment, to meet the challenges of our harsh Coast Mountain range. They believe design is a process: prototype, test, revise. Driven by the specific needs of each product.

Picture of Arc'terix Store on Queen Street West, Toronto


The challenge brought by Arc’terix Toronto was: How can we make a more convenient accessible zipper while still maintaining its function for outdoor use?


Initially, the team researched a magnetic solution to aid in one-handed zipping, but this would not work on a double-zipper.  Finally, they found that velcro was the best solution. High-quality velcro will last longer and will not compromise the durability of the jacket or seal. Offering different coat lengths (zipper lengths) for different body types and disabilities. The potential idea for a plastic silhouette where the double zip can be more easily secured.


Team ARC’TERYX Hack’s Prototype

Team 2: Bank of Montreal

BMO Financial Group is a Canadian multinational investment bank and financial services company.


At the BMO, there is an open space to gather for meetings. There is a system to book, but it is not easy to find yours. How can the BMO make it easier for employees to find the meeting places that they have booked online?


App for personal cellular that:
● Book the room and
● Guides to get there


Team BANK OF MONTREAL’s Prototype

Team 3: Metrolinx

Metrolinx is a Crown agency that manages and integrates road and public transport in the Golden Horseshoe region, which includes the cities of Toronto and Hamilton and area, in the province of Ontario in Canada.

a digital drawing of Toronto with a train, people and bikes


The city wants to install protected bike lanes along main roads, but specialized transit customers need to be picked up and dropped off. In the current design, they either have to cross the bike lane, or the transit vehicle has to block the bike lanes. What can be done?

A drawing of a road intersection with bike lanes and pedestrian cross lines


The group brainstormed:

  1. User groups: Wheel-Trans users, delivery people, bikers, walkers, bus riders, car drivers, strollers, children.
  2. Modalities: curbs, paint, tactile pavement, signage, embedded lighting, sonic alerts.
  3. Incentives/disincentives: Enforcement, incentives.


● Protected sidewalk cut-outs are best but require wide sidewalks.
● When sidewalks are narrow the road could curve from side to side to leave drop-off zones for bus and Wheel-Trans passengers and commercial deliveries.


Team METROLINX’s Prototype

Team 4: Royal Ontario Museum

The Royal Ontario Museum is a museum of art, world culture and natural history in Toronto, Ontario, Canada. It is one of the largest museums in North America and the largest in Canada. It attracts more than one million visitors every year, making the ROM the most-visited in Canada.

Picture of the ROM from Bloor St. The new building


How to improve the museum experience for visitors of all abilities, in particular in regards to way-finding and individual experiences with museum displays.

ROM Floor plan in 3D of the second lever


  • Using visitor’s own smart devices (location-aware, i.e. beacon, GPS, QR codes or other technologies) or museum supplied device to provide way-finding and deliver content and experience.
  • Contemplation space(s) with books, computer stations, braille books/large print books, tactile stations etc.
  • Special ticketed entry times to meet the needs of visitors with diverse needs.



Team 5: Theatres


● Teather, a local theatre company, has developed accessible programs and services
● Willing to engage all elements of the disability communities
● Launch an accessible campaign to reach an extended target audience


● Reaching out disability communities: CWDO, CILT, CPA, CNIB, ASL, LSQ, Toronto Mental Health
Association, March of Dimes
● Arrange an interview with a theatre representative to talk about the fully accessible theatre experience
● Links on the theatre website, facebook, twitter etc. to presentations of accessible theatre experience in
different format: sign language, captioned
● The first time comers get a 50% discount
● Public education: accessibility ads posters inside/outside the theatre while attracting the general public using an open library, colourful surroundings etc.
● Distribute newsletter each month in a year to promote new coming accessible features
● Possible new features:
● Wireless access in the theatre to provide the audience with a different format of audio/video to explain
the show based on their needs
● Allow and help people who have accessibility issues to play kind of an own show rather than being audience only


Team THEATERS Hack’ Prototype

Team 6: Toronto Symphony Orchestra

The Toronto Symphony Orchestra is a Canadian orchestra based in Toronto, Ontario. Founded in 1922, the TSO gave regular concerts at Massey Hall until 1982, and since then has performed at Roy Thomson Hall. The TSO also manages the Toronto Symphony Youth Orchestra.


TSO has recently received a patron suggestion to explore how the TSO may
better educate patrons on Multiple Chemical Sensitivity.
The challenge is reducing the harmful effects that scented products have on patrons encouraging everyone to “Go Scent/Fragrance-Free.”


  • Creating an educational campaign with:
    • Graphics
    • Updated awareness: explaining what Multiple Chemical Sensitivity is and how it affects patrons
    • Peer to peer marketing: a video presentation
  • Opt-in message during purchase path to self-identify Multiple Chemical Sensitivity
    • Would link to further information and allow for follow-up directly from the organization
    • Creation of buttons
  • Creation of scent free section
    • When you buy a ticket in area, a pop-up explains that it’s a scent-free
      section and what that means